Privacy policy
Privacy Policy
Last Updated: April 2026
This Privacy Policy describes how Bikesuit collects, uses, protects, and discloses your personal information when you access our website, use our services, or make a purchase.
By using our services, you agree to the practices described in this Privacy Policy.
1. Our Services
Bikesuit operates this online store to provide a seamless, personalized, and secure shopping experience.
Our website is hosted and powered by Shopify, enabling us to offer our products and services.
2. Personal Information We Collect
We collect different categories of personal information depending on how you use our website.
a) Contact Information
- First and last name
- Shipping address
- Email address
- Phone number
b) Order Information
- Products viewed
- Items added to your cart
- Purchases
- Returns
- Exchanges
c) Payment Information
Payments are securely processed through trusted payment providers. We do not store your complete payment card information.
d) Technical Information
- IP address
- Device information
- Browser type
- Operating system
e) Usage Information
- Browsing activity
- Website interactions
- Time spent on our website
f) Communications
- Customer support requests
- Emails and other communications exchanged with us
3. Sources of Information
We may collect your information:
- Directly from you
- Automatically through cookies and similar technologies
- Through Shopify and technical service providers
- Through payment processors and shipping partners
4. How We Use Your Information
Your personal information is used to:
- Process your orders and payments
- Arrange delivery
- Provide customer support
- Improve your shopping experience
- Personalize website content
- Prevent fraud
- Send marketing communications (you may unsubscribe at any time)
5. Sharing Your Information
Your personal information may be shared with:
- Shopify
- Payment providers
- Shipping and logistics partners
- Marketing and analytics providers
These third parties use your information only as necessary to perform their services.
6. Shopify
Our online store is hosted by Shopify.
The information you provide may be processed by Shopify to operate and improve its services.
For more information, please visit:
7. Cookies
We use cookies to:
- Ensure our website functions properly
- Analyze website performance
- Personalize your shopping experience
You can manage your cookie preferences through your browser settings.
8. Data Retention
Your personal information is retained only for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
9. Security
We implement appropriate technical and organizational measures to protect your personal information.
However, no method of data transmission or electronic storage can be guaranteed to be completely secure.
10. Your Rights
Depending on your location and applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Object to certain processing activities
- Request data portability
- Withdraw your consent at any time
For any privacy-related requests, please contact us:
Email: contact@mybikesuit.com
11. Children's Privacy
Our services are not intended for children.
We do not knowingly collect personal information from minors.
12. International Data Transfers
Your personal information may be transferred to countries outside your country of residence.
Where required, appropriate safeguards are implemented in accordance with applicable data protection laws.
13. External Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those external websites.
14. Changes to This Privacy Policy
We may update this Privacy Policy at any time.
Any changes will be published on this page together with the updated revision date.
15. Legal Information
This website is operated by Hyperloop E Limited, a company registered in Hong Kong, which is responsible for the processing of personal data and the transactions carried out through this website.
16. Contact
If you have any questions regarding this Privacy Policy or how we process your personal information, please contact us:
Email: contact@mybikesuit.com